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Welcome to Joy Valley Care
We are Joy Valley Care, your NDIS-approved service provider proudly offering Supported Independent Living (SIL)) and Short Term Accommodation (STA). Our biggest strength is our sole focus on SIL/STA, providing quality care and supports to the members of our community living with a disability.
Our Story
We are a New South Wales-based organisation in the Sydney region. Our organisation was formed in 2019 out of our itching desire to not only make a change but to set a trend that would be followed by others as a standard benchmark. We are always looking for ways to improve our service delivery as we believe that the sky is the limit in all we do. We respond well to the feedback process where we encourage our stakeholders to openly communicate with us and state their concerns, comments, and compliments.
Our Mission
The name Joy Valley Care was picked for our organisation to symbolise that we strongly believe that there is no place like home. As such our houses are warm and welcoming at the very first instance of making contact with us, whether it’s by telephone call or visiting us in person. The warmth about our houses makes them a natural home offering joy and a real sense of peace, safety and tranquillity.
Our Approach
We believe that our service does not stop with our participants, but we are there for the participants’ loved ones, family and friends. We understand what your loved ones mean to you and how much you mean to them. We believe that we have a duty of care to respond to their concerns or desire to be satisfied that you as the participant are in a suitable, safe and comfortable home. We are driven by knowing that you as the participant and your loved ones are happy about the care and support that we provide.
‘Customer-Focused’ Approach to Supported Independent Living Mount Annan
Our name implies that we are a place where you will find joy in abundance. We are committed to delivering and living up to our name through our supported independent living in Mount Annan. At Joy Valley Care we understand the need for each individual to maintain contact with the community and their loved ones. We make it our priority to facilitate for ongoing access to the community and for our participants to continue to share their everyday experience with their families as they please. We are set up in a way that we readily facilitate for participants to maintain meaningful, active and rewarding lifestyles of choice.
Be encouraged to contact us anytime to inquire, ask about NDIS or to arrange a visit.
Helping you
live your life
to the fullest.
Our Joy Valley Care Home is a peaceful, well-furnished house with plenty of space for the enjoyment of the participants. Our single rooms are fully furnished with a bed, wardrobe, chest of drawers, desk, chair, and a television. We encourage participants to own their space and personalise it to their satisfaction. With our supported independent living in Mount Annan, we respect your space, privacy and dignity.
Communal areas are fully furnished in a warm and homely manner for the enjoyment and comfort of the participants. There is plenty of outside space to enjoy, including BBQ and an alfresco leisure area.
We cook our meals fresh on-site in our home. Participants are encouraged to plan the menu and participate as much as possible, if they wish, in preparing the meals. Participants are encouraged to take part in growing vegetables on site.
About UsFrequently Asked Questions
What is Supported Independent Living (SIL)?
Supported Independent Living (SIL) is the service that offers support to help people live as independently as they can. Many people live with disabilities that can affect their lives in a variety of ways. SIL aims to offer support and guidance for whether you are living by yourself or in a group setting.
What is the difference between Specialist Disability Accommodation (SDA) and SIL?
Supported Independent Living (SIL) offers support to individuals with disabilities that affect their everyday lives. The service aims to promote independence and offers vital support with daily tasks such as shopping and personal care. SIL also aims to give people a chance to meet new friends and enjoy a more independent lifestyle.
Specialist Disability Accommodation (SDA) is available for individuals who may need specialist housing solutions. This is typically for extreme functional impairment and high support needs. Their funding aims to cover any costs that rise above usual housing expenses. SDA is only offered to a small proportion of participants meet the specific criteria of very high support needs.
What is the difference between SIL and Individualised Living Options (ILO)?
Individualised Living Options (ILO) and Supported Independent Living (SIL) both aim to help promote independent living at home. ILO offers more flexibility and a wider range of living options and is usually used by participants who do not require 24 hour care.
SIL offers a support in a similar way; however, this service is typically offered to individuals who require 24 hour care and higher support needs.
What is included in SIL?
There are many features that are involved with Support Independent Living services. Essentially, SIL promotes independence whilst provide key support to enrolling participants. The support offers includes assisting with daily tasks such as cooking, cleaning, getting changed, shopping and personal care.
This support is typically 7 days a week plus overnight and is catered for individuals who require a higher level of support. This support can be vital to the promotion of independence and helping participants get the most out of life.
Who qualifies for SIL?
In order to qualify for Supported Independent Living (SIL), you must first have a current NDIS plan that has funding allocated to SIL or Disability Support for Older Australians Program (DSOA) funding.
The criteria that has been set for SIL funding is based around ‘reasonable and necessary supports’. In order to qualify, you must provide evidence that you or the individual that you are representing cannot live without 24/7 support. A Functional Assessment Report (FAR) with be conducted by an Allied Health professional to determine this. Additionally, you must provide an Identifying Housing Solution’s report by a support coordinator.
SIL also considers any informal supports provided by family members, carers or the community.