Our Services
At Joy Valley Care, we pride ourselves of providing high-quality person-centered support services designed to enhance independence, wellbeing and community participation. Our dedicated team works closely and in partnership with participants and their loved ones to create tailored care and supports that meet each participant’s unique needs and goals.
Lifestyle Support
Our Lifestyle Support Partners (LSPs) provide assistance with daily living, personal care, meal preparation, household tasks, and social activities. The Lifestyle Support Partners work with and support each individual participant to live comfortably and confidently in their homes and in the community.
Clinical Care & Nursing
At Joy Valley Care, we provide professional and compassionate clinical care to ensure the health, safety, and well-being of the individuals we support. Our experienced Registered Nurses (RNs) are available 24 hours a day to support the LSPs. They work closely with participants, families and healthcare professionals to deliver personalised and high-quality medical care.
Community Access & Social Inclusion
We help individuals connect with our communities through outings, group activities and support to attend appointments, events, and social gatherings. We are focused on encouraging independence and meaningful participation in activities desired by participants.
Supported Independent Living (SIL)
Our SIL homes provide a safe, comfortable and empowering environment where individuals can develop independence while receiving the right level of care.
Short Term Accommodation (STA)
services provide individuals with a safe, welcoming, and fully supported environment for a temporary stay. Whether it’s for respite, transitioning to independent living, or just a change of scenery, our STA homes offer a comfortable space with 24/7 support tailored to individual needs.
Skills Development
We support personal growth through activities that enhance communication, self-care, budgeting, cooking and vocational skills, empowering individuals to lead more independent lives.
At Joy Valley Care, we are committed to compassion, quality, and inclusion, ensuring every individual has the support they need to thrive.
NDIS Code of Conduct
Joy Valley Care is committed to fully adhering to the NDIS Code of Conduct, ensuring that all practices align with the standards set forth by the NDIS. Below is an outline of the NDIS Code of Conduct, as published on the official NDIS website.
The NDIS Code of Conduct requires people who deliver NDIS supports and services to:
- Act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions
- Respect the privacy of people with disability
- Provide supports and services in a safe and competent manner with care and skill
- Act with integrity, honesty, and transparency
- Promptly take steps to raise and act on concerns about matters that might have an impact
on the quality and safety of supports provided to people with disability - Take all reasonable steps to prevent and respond to all forms of violence against,
exploitation, neglect, and abuse of people with disability - Take all reasonable steps to prevent and respond to sexual misconduct
- Not charge or represent higher prices for the supply of goods for NDIS participants
without a reasonable justification.
LIFESTYLE SUPPORT PARTNER – The Heart of Exceptional Care
A Lifestyle Support Partner (LSP) at Joy Valley Care is a dedicated support worker who assists individuals with disabilities in leading fulfilling, independent, and meaningful lives. More than just providing care, LSPs focus on empowering individuals, helping them develop skills, engage in their communities, and achieve personal goals.
What Does a Lifestyle Support Partner Do?
- Daily Living Assistance – Helping with personal care, hygiene, dressing, and meal preparation.
- Community & Social Support – Encouraging participation in social activities, events, and outings to promote inclusion.
- Skill Development – Supporting individuals in learning everyday skills like cooking, budgeting, communication, and self-care.
- Emotional & Well-being Support – Building strong, trusting relationships that foster confidence and independence.
- Household Tasks – Assisting with cleaning, laundry, and maintaining a safe, comfortable home environment.
- Transport & Appointments – Helping with travel to medical appointments, social gatherings, or work placements.
- Health & Medication Support – Providing reminders and assistance with medication, under the guidance of healthcare professionals.
OUR SIL HOMES
What Our SIL Homes Offer:
- 24/7 Support & Supervision – Our dedicated Lifestyle Support Partners (LSPs) and clinical team provide round-the-clock assistance tailored to individual needs.
- Fully Furnished Homes – Comfortable, modern living spaces offering safety, ease of movement, and personal privacy.
- Personalised Support Plans – We create individualised care plans to help each participant develop daily living skills, participate in community activities, and achieve personal goals.
- Daily Living Assistance – Support with personal care, meal preparation, medication management, and household tasks while promoting independence.
- Social & Community Engagement – Encouraging participation in outings, group activities, and social events to build friendships and connections.
- Health & Well-being Support – Access to Registered Nurses and allied health professionals to ensure ongoing medical care and well-being.
Contact Us
We’d love to hear from you! Whether you have a question, feedback, or an inquiry about our services, our team is here to help. Feel free to reach out—we are always happy to assist and look forward to connecting with you.